Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer ...

Klarna CEO warns that AI's rapid growth may lead to a recession and widespread white-collar job losses, even as his company ...

Klarna's CEO warns AI could wipe out white-collar jobs and spark a recession as the fintech giant slashes staff and leans hard into automation.

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

The CEO of Klarna warns AI could lead to a global recession & mass job losses, especially in white-collar roles.

Starmer has said it is time to “push past” concerns that AI poses a threat to human jobs — contradicting some of tech’s ...

Sebastian Siemiatkowski says Klarna’s fastest risers aren’t traditional engineers — they’re business people who have learned ...

After using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...

Klarna Group Plc Chief Executive Officer Sebastian Siemiatkowski said his company saved around $2 million after it severed ...

Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...