The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...

New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...

The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...

The new tubes, which will serve NJ Transit and Amtrak trains, aren’t expected to open for service until 2035. The project ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

According to the Permanent Citizens Advisory Committee, 75% of respondents said they’ve experienced issues using OMNY. The most common complaint? Tap failures, with 42% saying readers didn’t register ...

OMNY, which can be accessed through mobile devices or through a $5 physical plastic card, was introduced in 2021 as a more convenient alternative to the old-school MetroCards. 6.

A planned fare and toll hike that would have driven up the cost of a Long Island Rail Road ticket by 4% may be put off until ...

It has been a bit of a learning curve for some subway riders in New York City as the transition from MetroCards to the OMNY system continues, according to one study.The Permanent Citizens Advisory ...