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Lyft, Uber and NYC

Gothamist · 5h

Uber and Lyft drivers targeted in robberies across NYC, police say

Three suspects have been stealing drivers’ phones and using them to transfer themselves at least $37,000 in cash, according to the NYPD.

Uber and Lyft drivers are ‘being tortured by not being able to stop and use the restroom’—NYC drivers push for a fix

Drivers of cabs and ride hailing services like Uber and Lyft, who work as much as 12 hours a day, struggle to take a comfort break.

Hosted on MSN · 1h

NYC proposes pay hike for Uber and Lyft drivers that would curb lockouts

The Taxi and Limousine Commission proposed changes to its minimum-pay formula that it says will boost driver pay — and keep Uber and Lyft from locking drivers out to keep pay low. TLC Commissioner David Do came out swinging at a virtual meeting of the agency Wednesday,

The Boston Globe · 2d

Some Uber, Lyft drivers say pay has declined since new minimum wage enacted

It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers say.

Lyft, Claude and Anthropic

The Verge on MSN · 38m

Lyft is using Anthropic’s Claude AI for customer service

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.

TechCrunch · 56m

Lyft’s new AI customer assistant is powered by Anthropic’s Claude

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both

Engadget on MSN · 4h

Lyft uses Anthropic's Claude chatbot to handle user complaints

Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,

53mon MSN

Uber CEO says the company is ‘well-positioned’ on autonomous vehicles—but gains are still a long way off

Uber reported strong quarterly results and highlighted its autonomous vehicle plans in a Wednesday earnings call. However, ...

6don MSN

Biden’s FTC launched last-minute Uber, Lyft probe over alleged collusion in stiffing NYC drivers

The FTC inquiry was launched on the same day that Lina Khan announced she was stepping down as chair of the agency.

2h

Buy The Pullback: Maintaining Uber With A Buy

Uber's valuation is cheap in comparison to the sector average, and I think investors are best positioned to find an entry ...

smartcitiesdive2h

Uber CEO outlines robotaxi fleet plan

Customers in Austin, Texas, can now sign up to be one of the first riders of Uber’s autonomous vehicles when they become ...

1d

Is Waymo Friend or Foe to Uber?

The fast expansion of Waymo’s driverless car service is growing competition for Uber. The companies are also partners.

1d

Uber's lower-than-expected bookings forecast, Q4 profit miss drag down shares

Uber Technologies on Wednesday forecast first-quarter bookings short of estimates due to a strong dollar after it reported a ...

1don MSN

After Rochester rideshare groups pop up, Uber explains drivers' low fares

Uber and Lyft require all drivers to provide proof of insurance coverage outside of the ridesharing companies.

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