Apple's Support app shipped with CLAUDE.md files, hinting that its engineers may use Anthropic's Claude Code internally.

Apple Support app update reportedly included internal Claude instruction files, suggesting a packaging oversight. The files ...

Apple has a new support document that warns of a network security change coming in iOS 27, macOS 27, and more.

Put as simply as possible, Apple won’t call or text you to warn of an issue. It will not send you a number to call. It will ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

The page confirms that the feature will be a ChatGPT-like chat tool powered by generative AI, with customers able to receive generated answers to their questions about various Apple products and ...

A few weeks ago, a few strings of code in the Apple Support app showed that it could soon get a “Support Assistant,” based on generative models. The assistant is now live, as a limited experiment. As ...

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...