Tech-enabled home services marketplace Urban Company has launched free video consult for consumers for all its appliance repair services. This initiative will enable the consumer to understand the ...

If your fridge is making a strange sound or your stove won't heat, don't automatically replace it. Our expert shares when you ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. A CNET editor from 2013 to 2024, Ry's ...

A lot of the focus in online education — and, let’s face it, education overall — has been about professional development for knowledge workers, education for K-12 and how best to deliver ...