Every year, Columbus emergency responders deal with tens of thousands of nonemergency 911 calls from residents seeking medical help who don't actually need an ambulance or a costly trip to the ...

Columbus Fire & EMS is now offering a new 911 option where non-emergency callers can connect virtually with a board-certified emergency room doctor, according to a news release from the department.

Residents in Centre and Clearfield counties who get ambulance assistance from Moshannon Valley Emergency Medical Services learned about a change on Friday.The EMS chief made a public announcement ...

RALEIGH, N.C. (WTVD) -- Wake County EMS marked its 50th year with updates to 911 response methods to address growth and rising emergency care demand. County leaders say the new approach is designed to ...

In Terre Haute, where call volume is rising and about 20% are non-urgent, the Crosswalk to Care program connects low-acuity callers to nurse-guided care, easing strain on EMS ...