The Continuous Brand Improvement (CBI) Process is a simple methodology that any committed company can follow to improve the brand-centric nature of their business and come into functional alignment ...

Building agility into your team’s approaches can help your organization adapt to fast-changing conditions from within or even external ones. A key part of this that has benefited many of my consulting ...

Leaders want their organizations to stay relevant, survive and thrive and solve important problems for their customers, the organization and work processes. From large corporations such as Toyota and ...

Your goal is to acquire and sustain customers by delivering products and services at cost and on time without sacrificing quality. How do you do it? By developing efficient processes with a supportive ...

If you are looking for a finish line, continuous improvement is not the right playing field on which to seek satisfaction. Great gains are possible, and incremental improvements have a home, but so, ...

Damien Eversmann is a senior solutions architect at Red Hat. Having spent the bulk of his career working in or with the public sector, he is somewhat of an expert when it comes to IT in government and ...