Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...

This is quite recent. For more than a century, businesses often lost sight of the importance of creating value for others. Many firms pursued the idea of scientific management, i.e. imposing a system ...

When faced with opportunities and challenges, people tend to rely on established systems to know what is right and wrong for them. We all have those systems, whether we realize it or not — the results ...

Large language models (LLMs) seem ideal for creating natural language interfaces, but the rise of ChatGPT and other similar tools has raised a question: Are LLMs right for optimizing business ...