Apple continues to be highly regarded according to the 2025 American Customer Satisfaction Index's Household Appliance and ...

The latest American Customer Satisfaction Index (ACSI) poll also finds that Samsung leads TV, appliance, and vacuum ...

Major fast-food and full-service restaurant brands received scores for customer service in a new American Customer Satisfaction Index study. See how they stacked up.

The full-service restaurant sector, meanwhile, had a customer satisfaction score of 82, according to the ASCI. That marked a decrease of 2% from last year.

A new report from the American Customer Satisfaction Index (ACSI) shows that Subaru and Lexus are leading the way in customer satisfaction among mainstream and luxury automotive brands, respectively.

Customer satisfaction dipped 0.1% in the second quarter of 2024 to a score of 77.9 out of 100, the American Customer Satisfaction Index said Tuesday.

The study also ranked individual rental car companies by their customer satisfaction scores, with an average satisfaction of 843 across the industry. The top eight companies ranked by score include: ...

Customer satisfaction scores covered Bank of America, Truist and Wells Fargo, among other banks.

Customer satisfaction with mortgage servicers has plummeted this year, with an average satisfaction score that’s now much lower than the typical score for mortgage originators.

London Luton ranked as the poorest performing airport serving the capital. The airport, which saw passenger growth to 16.7m ...

Customer satisfaction scores covered Bank of America, Truist and Wells Fargo, among other banks.