Netflix is hiring for remote customer-service job positions that offer a free membership to new hires and pay up to $22 per hour.

Billionaire tech boss Marc Benioff isn’t the only one replacing customer service and sales roles with AI—Klarna and Microsoft ...

The integration of AI in call centers has transformed customer service, reducing monotonous tasks and potentially saving jobs ...

Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents, but insists humans are still ...

Customer service representatives are in high demand. The question is whether the flexibility these jobs offer is worth the pay -- which can be fairly low.