Some hotels have begun to expand the definition of concierge to mean more than just a knowledgeable employee. It now can also mean smart digital devices. Software companies are creating programs that ...

The partnership is still in its early phases. The two will also work on a separate mobile app that will allow consumers to interact with digital signage through their phones. “Panasonic has identified ...

Mall of the Emirates has introduced a Digital Concierge WhatsApp Chat feature that allows consumers to shop the entire shopping center in-store, at home or through a mobile device. The personalized ...

The use of technology at hotels to improve and enhance a guest's experience continues to evolve with each passing day. One of the latest entries into to the market is Porter24, an interactive digital ...

Hospitality brands who want travelers to book directly on hotel websites should work to optimize the customer experience from pre-booking to post-stay. Download this report on the rise of the digital ...

PHILADELPHIA, Jan. 12, 2026 /PRNewswire/ -- Today, Impilo announced the launch of a new AI-powered support experience for its e-commerce store, The Digital Health Store, bringing intelligent, ...

“Southern” may have once been the adjective most commonly associated with hospitality, but in our 21st century world, we may soon have to update that descriptor with “robotic.” With the rise of ...

CHICAGO--(BUSINESS WIRE)--Today, Tock announced Tock Time™—the first of its kind digital concierge service. Tock Time features include: The Wishlist™, InstantBook™, and a brand-new Diner Profile with ...

Pete Blackshaw is a name you should know if you follow the intersection of Digital Transformation and marketing. In his career, he's spent time as an entrepreneur leading the space of digital ...