When I was asked to write a book on empathy back in 2012, I dove into the research and found a great deal of confusion and a great many things that concerned me. First, there was very little agreement ...

This post was written by Timothy Chan, a graduate of the University of Hong Kong who led the replication of the classic McCullough et al. (1997; 1998) discussed in this post. Gilad Feldman was Timothy ...

Empathy is not just a feel-good buzzword or a “nice to have” in the workplace. The truth is that empathy at work reaps tangible business results. I’ve seen firsthand the difference that empathetic ...

Empathy refers to the ability to understand how a person feels and to experience their emotions. Sympathy refers to feeling for another, such as feeling sorry for them, without actually feeling their ...