Delivering excellent customer service begins well before people start buying from you. You need to think about your customers during the product creation and distribution phases, put customer service ...

In business, getting people in the door is a key to success. But an even bigger challenge you'll face is to keep customers coming back. A buyer who makes one purchase is likely an impulse buy or a buy ...

The idea for this essay came from years of observing how people tend to utilize and relate to the three concepts in the title. Good enough, excellent, and perfect can be seen as degrees on a continuum ...

Your credit score is used by lenders, landlords and even potential employers to assess your financial risk and ...