The reason chatbots fail is because most implementations simply can’t interact in a natural way. Lost amid all of the stories of failed chatbot implementations is this important detail: Chatbots must ...

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To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

If you are not already using a chatbot on your website, you may be missing out on potential SEO and lead-generation ...

Many websites have a small box or popup in the corner with a button encouraging you to chat with them or reach out for help. If you’ve seen that messaging prompt or even used one, you’ve interacted ...

Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own. The opportunities that chatbots offer are undeniable and chatbots can ...

LAS VEGAS, Nev. (FOX5) - “Hello, welcome to the UI FAQ chatbot.” The Nevada Department of Employment, Training and Rehabilitation has announced a new chatbot to help with unemployment insurance claims ...

This section has a list of frequently asked questions related to AI Psychosis: When Chatbots Fuel Delusions and Paranoia.

Dr. Yoshua Bengio, one of the key researchers credited with establishing the field of deep learning, announced today that he will serve as a strategy adviser for legal tech company Botler AI, a ...

Ethical blind spots. Dabbling often means no governance. Sensitive student data can inadvertently end up in AI tools. Staff frustration. When AI feels like extra work instead of a supportive tool, ...