SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), an industry leading provider of the intelligent cloud contact center, today announced a number of platform enhancements that make it ...

“Bringing market-leading workforce optimization and analytics solutions from Verint to our Five9 cloud offering marks an exciting addition that we believe will provide great value to our customers,” ...

SAN RAMON, CA and MINNEAPOLIS, MN--(Marketwired - Jun 22, 2016) - Five9 (NASDAQ: FIVN), a leading provider of cloud contact center software, and Calabrio, a leading provider of customer engagement and ...

New Custom Metrics, Analytics, and Reporting Solutions Designed to Give Businesses Faster Actionable Insights to Deliver an AI-elevated Customer Experience "Customer engagements create massive amounts ...

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The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their contact center data. SAN RAMON, Calif.--(BUSINESS ...

Call center software provider Five9 Inc. announced today that it had entered a definitive agreement to acquire data integration and analytics startup Aceyus Inc. alongside its quarterly earnings ...

The latest version of Five9’s Virtual Contact Center (VCC) modernizes the contact center so businesses can deliver a personalized and proactive omnichannel experience, meeting the demands of today’s ...

Five9, a provider of cloud-based contact center software, and Birst, a provider of agile business analytics, have announced a partnership to deliver enterprise-grade business analytics and dashboards ...

New features streamline the development of Intelligent Virtual Agents and help organizations easily deploy solutions to augment their contact centers with an AI-powered digital workforce. SAN RAMON, ...