Geek Squad employees were told to prepare to send their Samsung components back. Geek Squad employees were told to prepare to send their Samsung components back. It’s been an interesting couple of ...

Fixing your Pixel would be much easier if you could just walk into Best Buy. A new partnership with Google for flagship repair shops could make that happen. Reading time 2 minutes Samsung isn’t the ...

Note: The post has been updated to include comments from Best Buy. Best Buy has quite a support service in Geek Squad. It’s the only national tech service center, and it makes house calls. I had a ...

March 8 (UPI) --The FBI used employees of Best Buy's Geek Squad repair service as paid informants for several years, according to records obtained by the Electronic Frontier Foundation, a digital ...

CEO Corie Barry said in February that there would be layoffs as it drops physical media and redirects resources to areas like Best Buy Health and AI. CEO Corie Barry said in February that there would ...

This comes less than two weeks after iFixit called it quits with official Samsung repairs. Effective June 17, iFixit will no longer partner with Samsung on repair parts and guides, in part because it ...