Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...