AI is reshaping workplaces, particularly in retail. Researchers explored how AI service quality impacts retail employees' innovation, job fit, and satisfaction. Findings show when employees perceive ...

In today’s fast-moving world, companies either shoot ahead or fall behind. How do you not just keep your head above water but swim faster than everyone else? The answer is the three-step cycle of ...

Merriam-Webster defines "purpose" as “something set up as an object or end to be attained.” I, and many other business leaders, define it differently. We see it as the foundation of a truly successful ...

It’s a new year. Time to reconsider our priorities, set better goals and achieve more. Perhaps your priorities are similar to last year, but you want to make more progress toward your customer ...