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There is a major gap between commercial health plans with the highest and lowest customer satisfaction rankings, a new report showed. The J.D. Power 2024 U.S. Commercial Member Health Plan Study, ...
Customer Experience Chasm Grows between Highest- and Worst-Performing Health Plans, J.D. Power Finds
TROY, Mich.: 29 May 2024 [Updated 4 June 2024] — For employees enrolled in commercial health insurance plans, the quality of their overall healthcare experience is largely dependent on the insurers ...
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