Customers’ biggest complaints in 2025 were related to charging costs and issues with the payment process, resulting in a ...

Artificial intelligence is creeping into vehicles, and according to J.D. Power’s latest study, it’s helping drive customer ...

According to this year's report, the overall best seats in the study this year belong to the BMW Z4. Seats for this ...

In 2005, Chrysler also pioneered the Stow ‘n’ Go system, which allows the seats on the brand’s minivans to fold quickly and ...

When it comes to vehicle financing, national banks continue to significantly outperform regional ones when it comes to dealer ...

Seat quality worsened by 0.3 problems per 100 vehicles (PP100) from 2024, marking the first increase in the category’s share ...

J.D. Power offers two dealer inventory image solutions to overcome these challenges. For real inventory images: Ideal Inventory Images is a solution for real dealer imagery assets where we utilize AI ...

J.D. Power's Tyson Jominy discusses July sales, EV demand, and how tariffs and affordability are shaping the market outlook.

Along with a discussion about performance among banks, the J.D. Power 2025 U.S. Dealer Financing Satisfaction Study ...

Finance Company Recognized for Dealer Satisfaction Among Captive Mass Market Automotive Finance Lenders for Third Year ...

J.D. Power fielded the study in December 2020 and January 2021. Survey respondents included 9,030 U.S. new-vehicle intenders in the market to purchase or lease a new vehicle within 12 months. J.D.

The 2025 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study is out, and it mostly fared well for GM’s four North American retail brands.