"I felt compelled to serve the public," Matt Sembach, a former public defender, said. He's a year away from PSLF student-loan ...

FedLoan Servicing, also referred to as the Pennsylvania Higher Education Assistance Agency (PHEAA), stopped servicing federal ...

Mortgage servicing is a unique space, and I've seen through my company's work developing AI voice agents for mortgage servicing that many leaders are unsure how to effectively leverage AI.

Navient is barred from federal student loan servicing and has to pay $120 million in fines and compensation to the borrowers harmed by its practices, according to a proposed settlement with the ...

CornerStone was previously one of eight approved federal student loan servicing agencies that provided loans nationwide. Although Cornerstone was contracted to service loans through 2022, the ...

October loan payments will still be due, but an extended shutdown could impact customer service.

After years of high interest rates, and price spikes, mortgage lenders are optimistic heading into 2025. Fannie Mae predicts a 28% increase in mortgage originations to $2.1 trillion. The Mortgage ...

Stephane Dunn is a writer, filmmaker, professor, and cultural critic. A few years ago while fighting down the knot in my stomach, I spoke to a student loan representative about a better plan for ...

According to the Consumer Financial Protection Bureau, $100 million will be used to make payments to impacted borrowers in a settlement with the former servicer of student loans.

Navient NAVI0.96%increase; green up pointing triangle has signed a binding letter of intent to transfer its student-loan servicing to Mohela following an in-depth review of its operations. The ...

Kennedy Edgerton is a personal finance editor, leveraging his passion for writing and personal finance to produce stimulating content that empowers readers to enhance their lives through advised ...