A version of this article appeared in the Spring 2022 issue of strategy+business. In the spring of 2020, an Asia-based fintech was blindsided by surging demand for electronic payments. As millions of ...

The Weatherhead School of Management at Case Western Reserve University Executive MLOC program prepares leaders to navigate complexity, coach with compassion, advance emotional intelligence, drive ...

Earlier in my career, I was hired to lead a turnaround. From day one it was clear the organization needed change. The board ...

Our core faculty are scholar-practitioners—leaders in the fields of organizational change, human resource development, and industrial and organizational psychology. They combine academic rigor with ...

Prepare a strategy for the full spectrum of threats and opportunities their business might encounter and leverage the same to achieve growth Respond to disruptive changes in the market and leverage ...

There’s a now-famous statistic from McKinsey & Company, stating that 70% of change efforts fail. Their research also shows that these failures are largely due to “employee resistance and lack of ...

There has been a lot published on how leaders can do the hard work of building organizational culture for the better. And this is hardly a surprise: After all, culture shapes our experience of work ...

Compstat and Organizational Change in the Lowell Police Department by James Willis, Stephen Mastrofski, David Weisburd, and Rosann Greenspan, examines the special challenges and opportunities that ...

In March, the American Arbitration Association (AAA) unveiled their continuing education course: “Building a Law Firm AI Strategy: Lessons from the American Arbitration Association’s Transformation.” ...

When the 2020 global pandemic forced organizations to quickly shift employees from traditional in-office workspaces to decentralized remote or hybrid working environments, employers found themselves ...