Santander UK has confirmed that pre-tax profits have halved compared with the same period a year earlier after putting aside £731m for compensating customers who were mis-sold payment protection ...

Over 1.2 million complaints were directed to the Financial Ombudsman Service (FOS) – an independent organisation that settles disputes between customers and financial companies – in the year to April ...

Consumers say they are having problems making claims for mis-sold payment protection insurance (PPI) with just hours to go until the deadline. Santander's online complaints form stopped working on ...

LONDON, Feb 5 (Reuters) - Barclays PLC : * CEO says difficult to be definitive on final ppi bill * CEO says in talks about imposing time limit on ppi, has to be done in way that's good for customers * ...