Salesforce launched an effort called Snap-ins, a new way to add capabilities for its Service Cloud such as two-way video chat and tap-to-call. The bit is that companies can deploy contextual services ...

The Encompass® Connector for Salesforce® is a managed package secure bi-directional connection between the Salesforce & Encompass platforms allowing data to seamlessly transfer from both platforms in ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Enterprise cloud software powerhouse Salesforce has introduced a set of ...

Apple Inc. is teaming up with customer relationship management software company Salesforce.com Inc. in order to improve the number and quality of mobile business applications available on its iPhone ...

When Salesforce.com launched Wave, its nascent analytics product last fall at Dreamforce, it did what it always does with new products. It put out a basic product to get things going and then it kept ...

Last year while attending Dreamforce, Salesforce’s annual extravaganza (disclosure, like other analysts, Salesforce supports my travel and expenses to attend the event each year), I was one of a group ...

The SaaS giant is expected to showcase AppExchange Mobile later today at its Cloudforce event in New York City. According to Mike Rosenbaum, Salesforce senior vice president of AppExchange and ...

After posting second quarter results that topped revenue and earnings estimates, Customer Relationship Management software leader Salesforce.com launched a service for companies to build online ...

Salesforce.com started as a cloud service for sales force automation. The company added a cloud-based development platform, Force.com, with a Java-like language (APEX), and went on to acquire the ...

Salesforce.com introduced mobile versions of its software today in the hopes of upselling customers to more expensive versions of its offering. The so-called 'mobile lite' application supports Windows ...