PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right.But some frustrated customers say that's not what's happening with Sears Home ...

Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...

In one of those frustrating illustrations of that other Murphy's law our clothes dryer failed last week - two weeks before we hand it over as part of the house sale because we're getting new ...

When Vivian Glassman’s refrigerator stops working, a Sears technician refuses to service the appliance. The reason? It’s not in the kitchen. Does she still have to pay $75 for the service call?

As any homeowner can attest, scheduling appliance maintenance tends to be quite the drag. Not only does it force someone to take time away from their day job but it also requires heaps of patience in ...

Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott I have a ...

CHICAGO (WLS) -- Getting home appliances repaired has been difficult, as the pandemic causes delays on parts or in some cases they are just not available. "I'm disgusted. I'm unable to get to the ...

Challenge anyone to name a positive aspect of Sears and chances are that person will opine about the department store’s vast real estate holdings or the value remaining in house brands Craftsman, ...

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