In her eight years as a content writer and researcher, Alison has published more than 450 home improvement articles and has delved into nearly every topic, including solar, moving and landscaping. In ...

When your washing machine breaks and dirty laundry piles up, you have to hope that the manufacturer or retailer quickly fixes the problem. But one glimpse at Consumer Reports' user reviews tells you ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

Geraldine has over a decade of experience writing within the home improvement sector. Additionally, she has unique first-hand renovation experience as the previous owner of a house-flipping business.

Q: Last week my stove went out and I needed a repair. I called Sears and they requested my credit card number prior to accepting the service call. I refused. I called a second local company, and they ...

If you live in an older home and one of your appliances is on its last legs, you might be worried about the cost of appliance repair. Kitchen appliance repairs may cost hundreds of dollars — and in ...