It’s a classic New York experience. You’re riding the subway to work, and suddenly the train stops. The lights go off, and ...

Straphangers who are deaf or hard-of-hearing now have access to on-demand sign language interpreters at select locations ...

on board trains and with its call centres to help communicate with staff via a trained British Sign Language (BSL) interpreter on their smartphone. The train company, which runs Thameslink ...