Verizon has recently changed its policy for unlocking phones bought via contract. The carrier now imposes a 35-day waiting period for people who pay off their phones via the Verizon app or authorized ...

Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period in certain cases. Under Verizon’s current device-unlocking policy, ...

Some Verizon customers using iPhones or Android phones may not appreciate the Federal Communications Commission's (FCC) decision on Monday, which granted the carrier's request to lock handsets to its ...

When the FCC cleared Verizon of its 60-day device unlock policy a week ago, we talked about how the government agency, which is as anti-consumer as it has ever been at the moment, was giving Verizon ...

In context: Verizon is changing how and when its phones can leave its network, tightening unlock rules in ways that favor in-store "secure" payments, and add friction for customers who try to settle ...

Verizon is shifting gears after a recent policy change sparked backlash from consumers. Last week, Verizon quietly updated its website to reveal that it has tweaked its device unlock policy for ...

A Kansas customer sued Verizon after the carrier refused to unlock an iPhone he purchased, despite the policy change occurring after his purchase date. The judge ruled in the customer’s favor, ...