In a video with over 76,000 views, TikTok user Ashley Williams (@heyslim498) asks viewers to “please, please pray for anybody who works for customer service.” She goes on to say that, before 9 am, she ...
TwistedSifter on MSN
Call center employee had to call another center to resolve an issue, but the transfer journey they went through proved too much for one call handler
It seems to have really got to one guy.
Working at a call center can be a stressful job. For eight hours (or more!) a day, you talk with customers who have problems—and oftentimes those frustrations boil over. That can take a toll on the ...
When someone calls 911, they expect a highly trained professional to answer, but emergency call center workers are part of an "industry under immense pressure" because of understaffing and a host of ...
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...
A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...
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