Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

A network server failure caused the incident, which impacted around 95,000 Optus NBN customers in Brisbane and parts of Queensland. The outage hit the telco in the early hours of this morning. iTnews ...

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its ...

Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, ...

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Optus management has been sharply criticized in an independent review into September’s fatal emergency call outage, which ...

An independent review sharply criticizes Optus management for avoidable failures and cultural shortcomings in a fatal ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, ...

Two data breach class actions could redraw the legal landscape and force insurers and brokers to rethink how they price and structure cyber cover ...

A week after a routine software update gone wrong left millions of Optus customers in the dark, questions around financial compensation and legal action are haunting the telco giant. Amongst the ...