The Commission for Conciliation, Mediation and Arbitration (CCMA) has launched a free digital platform for users to refer conciliation and arbitration disputes and make enforcement and/or condonation ...
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CCMA to use ‘pervasive’ WhatsApp for referrals
Nkosikhona Nkosi, chief information officer of the CCMA. (Photograph by Lesley Moyo) The Commission for Conciliation, Mediation and Arbitration (CCMA) plans to deploy a WhatsApp chatbotfor labour ...
The LAC found that the lower court had intervened prematurely in proceedings that were still unfolding and, in doing so, intruded into the CCMA’s statutory role of deciding whether the prerequisites ...
The Commission for Conciliation, Mediation and Arbitration (CCMA) plans to deploy a WhatsApp chatbotfor labour dispute referrals, as it eyes tapping into generative artificial intelligence (AI) ...
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