My small business clients often ask about customer relationship management software to manage client lists, track prospects, manage follow-ups and segment customer lists. Thus I have pulled together a ...

Every business can benefit from a customer relationship management (CRM) system, but the needs of small to midsized businesses (SMBs) are often very different than those of enterprises. Not only are ...

Acquiring new customers is cool and perhaps a little too exciting for most entrepreneurs, particularly startups, that they often put customer retention on the back burner. Keeping existing customers ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Our experts have assembled the ultimate SMB toolkit with our top tested picks for CRM, e-commerce, web hosting, and more, so you can focus on growing, not guessing. I’ve been writing and editing ...

The best low-cost CRM tools for small businesses centralize sales information and processes for efficient, authentic relationship building. Using a CRM as your customer relationship management hub, ...

Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. To select our picks for the best CRM software for ...

When the Forbes Advisor Small Business team puts together a methodology to determine the top customer relationship management software, we use a combination of research, hands-on testing and feedback ...

In the past, CRM software was targeted at enterprise-level companies. That’s no longer the case. Small and midmarket businesses are now able to implement CRM platforms and are doing so in great ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...