A customer’s attempt to disconnect their cable service turned into an unexpected series of tech support visits as the provider wouldn’t stop calling to recharge for a service no longer in use. The ...

Mediacom Communications today announced that Jonathan Coscia, Senior Vice President of Customer Service, will retire from the company in early September after nearly 19 years of distinguished service ...

What started as an effort to improve internet service for customers nearly cost one Elkin salon owner more than $1,200.

Comcast’s Xfinity goes down leaving thousands of users offline - Xfinity delivers cable TV, internet, phone and wireless services to Comcast customers ...

The plan would affect 184,000 households.

Austin shoppers will be able to have autonomous drones bring them restaurant orders, groceries and even prescriptions when ...

Bug Busters earned Laredo’s Best Pest Control honor again, reflecting decades of customer service and trusted pest control.

Starlink can be a lifeline for rural internet users, but satellite service still comes with common headaches that are worth ...

Ford is recalling more than 741,000 vehicles in the U.S. because a transmission issue may damage the park system, which could ...

Internet down? 3 ways I use an old Android phone as a backup connection for my home router ...

The Difference Between Fiber to the Home (FTTH) and 'Fiber-Powered' Internet ...