In a decision that might have the potential to shape future privacy litigation brought under state wiretapping statutes, a ...

Cape Verde! Germany’s knockout! It’s not just the expanded field causing these upsets. Meet the unsung tech giant whose data ...

While there is new technology, what remains the same is the commitment to being there in a crucial time of need.

Voice AI is turning emotion into a trust signal, raising new questions about privacy, bias and the future of identity verification.

Voice ordering has become one of the clearest examples of artificial intelligence moving from restaurant experimentation into ...

July 2026, Thai police have unveiled a new technology platform dubbed “SHIELD”, describing it as the world’s first system developed specifically to combat transnational call centre scam syndicates and ...

A week later on June 11, Next Generation 911 was introduced at Lexington’s emergency call center, making it the 23rd of 117 ...

New Laivly research finds board-level scrutiny is forcing CX teams to declare early success on AI projects that aren't delivering WINNIPEG, Manitoba, June 29, 2026 /PRNewswire/ -- Laivly today ...

Gov. Andy Beshear announced the transition June 4. Call centers throughout the state will be able to receive, texts, photos and video, along with improved location mapping and other digital ...

What sets it apart from other Voice AI systems is its proprietary Zero-Hallucination Architecture: instead of a linear pipeline where any error reaches the caller unchecked, dozen ...

How data center liquid cooling solutions and telecom cable compounds support reliable, scalable infrastructure as AI workloads grow.

System dubbed “Samantha” is designed to help dispatchers page crews quicker without replacing human dispatchers ...