Michigan utilities legally are required to give qualifying customers a daily credit for prolonged outages.

An entitled clerk insults a customer, speaking with arrogance and disrespect, assuming they can treat people however they ...

Report represents an introduction for clients to the capabilities of NGDATA, an intelligent engagement platform that enjoys distribution partnerships with FIS, Jack Henry, and Candescent ...

Delta Air Lines announced basic tickets in all of its premium cabins. Here's what to know.

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.

The supermarket chain has launched a free Benefits Boost service to help older customers aged 66 and over check and claim DWP ...

Virgin Media fined record £28m for stopping millions of customers from switching - The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

Ofcom investigation found millions of calls made by customers 'likely to have been mishandled by call agents' to prevent ...

Some people could see breaks in their benefit payment unless they take action.

The change has been confirmed ...

ITAT Delhi held that documentary evidence established receipt of intra-group administrative support services and that the 5% markup was at arm's length. The transfer pricing adjustment was accordingly ...

Martin Lewis has highlighted a phrase customers in the UK are being bamboozled by when it comes to accessing help with bills ...