As society struggles with how best to combat the spread of digital falsehoods in the form of misinformation, disinformation, “fake news” and foreign influence, much of the emphasis to date has been on ...

As far as the line of library patrons could tell, Anne Goetz and Hillary Ostlund are as good as , experts at everything. So the patrons waited for the two reference librarians, each customer turning ...

Perhaps the greatest irony of the digital era is that while Silicon Valley portrays itself as pioneering the future of modern society, much of its innovation lies in merely adding a digital flourish ...

It was with great interest that I read Scott Carlson’s “Are Reference Desks Dying Out?” (The Chronicle, April 20). While the beginning of the article gave a true picture of the work being done by ...

What is the phone number for Aldi supermarket? How do you use email? Can you appraise this antique item? Where is the nearest trustee’s office? What’s the weather forecast? These are just a few of the ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

Mike Perkins is part detective, part gopher. His not-so-secret weapon: information. Reference librarian Mike Perkins works the desk at Central Library tracking down information upon request. (IBJ ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

When I was a child, for as long as I could remember, my family’s Encyclopedia Britannica set was missing two volumes — the two volumes that always seemed to pertain to my homework assignments. And so ...

I grew up without a local public library. The Ramapo Catskill Library System in New York provided bookmobile service to my small town, so I at least had access to recreational reading, but it was ...

My name is Devin, and I am the newly minted Reference and Technology Librarian at the York Public Library. If you need help with local history, reference, or technology, I’m your guy! My favorite ...