The day after Sears announced three new small-format stores would open in May, the company made a move to reclaim full ownership of part of the company it spun off in 2012. Illinois-based Sears ...

Q: I prepaid Sears for a washer installation recently. Despite following up with multiple emails and a phone call, Sears has not installed the appliance. I’ve asked for a refund, but Sears has not ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min An empty big-box store near ...

I’ve asked for a refund, but Sears has not responded. I worry that my consumer rights are being ignored, and I feel misled by a company I once trusted. I have documented every correspondence and ...