The Wrong Words Hurt Customer Experience. Here’s What to Say Instead

A customer service consultant identifies the everyday phrases that make customers feel disrespected and what to say instead.

Fact Check: Kamala Harris didn't say 'Iran is a country, but we don't live there, so it's not our country'

In March 2026, former U.S. Vice President Kamala Harris said, "Iran is a country, but we don't live there, so it's not our country. And when we go there, we are in another country." ...

Do you really need a water filter? Here’s what experts say

Most tap water in the U.S. is safe to drink. But concerns about aging pipes, a group of chemicals known as PFAS and taste ...
Us Weekly

HGTV’s Nicole Curtis Has Bizarre Explanation for Using Racist Slur, Reveals What She Intended to Say

HGTV's Nicole Curtis tried to explain her use of a racist slur by revealing the words she actually intended to say ...

Stephen Colbert’s Monologue Interrupted by Fan Shocked Over Pete Hegseth Joke: ‘Was That You?’ | Video

Stephen Colbert's monologue was briefly derailed after an audience member audibly shouted, "What?!" during a joke about Pete Hegseth's spending.