Commonwealth Bank is axing dozens of roles in its customer call centres and has cited artificial intelligence as the reason behind the cull. The major bank introduced a new chatbot system to answer ...

One of Australia’s major banks has come under fire after it announced the axing of 90 jobs from various frontline departments ...

Commonwealth Bank said a fraudulent SMS message campaign was currently in circulation designed to trick people into thinking ...

In a deal reportedly worth $40 million, another bank has replaced Commonwealth Bank as the major sponsor of Australia’s men’s ...

Australia’s largest company has come under fire once again after another round of job cuts, with the roles being culled set ...

More than 800,000 banking customers are eligible for refunds totalling $60 million. Here's what to know about the refunds and ...

S&P/ASX 200 Index (ASX: XJO) bank stocks were broadly sold off in July. Here’s why the tide looks to be turning for the big ...

Banks and other financial institutions are set to close across New South Wales on Monday, August 4, as the state observes its ...

ASIC investigated four banks for charging vulnerable customers unfair fees. Three banks are repaying them $60 million, but ...

Australian banks are set to pay more than $93m to nearly one million customers after the corporate regulator found excessive ...