The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April was 68 minutes.

Fiserv might not grab fintech headlines like flashier startups, but this Fortune 500 financial tech. ... and discuss the implications of the CEO handoff from Frank Bisignano to Mike Lyons.

The Senate voted Tuesday to confirm Wall Street veteran Frank Bisignano to head the Social Security Administration despite strong opposition from Democrats. He was confirmed in a 53-47 vote. The ...

Bisignano is a former Wall Street executive and wasn’t actively seeking a job when the Trump administration contacted him about becoming the head of the SSA. Bisignano was the chairman and CEO of ...

Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed ...

Social Security employees fear that adding complicated unpaid pension claims to their priority list will push routine needs to the back burner.

After months of job cuts, leadership turnover and other turmoil at the Social Security Administration, the agency’s newly ...

Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology, announced today that it has agreed to acquire the remaining ...