The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The agency's newly minted commissioner faced pointed questions from lawmakers about the future of the agency and its ability ...

Payment processing giant Fiserv is developing an infrastructure for its merchant customers to pay for goods and services with cryptocurrencies, the company’s CEO, Mike Lyons, said in a presentation ...

The Social Security Administration's new chief, Frank Bisignano, says he's doubling down on the use of artificial intelligence and tech tools to streamline services, despite concerns from some ...

In a recent interview, agency head Frank Bisignano said he plans to deploy DOGE staffers to help Social Security personnel revamp customer service to rely more heavily on technology and artificial ...

In a recent interview, agency head Frank Bisignano said he plans to deploy DOGE staffers ... His résumé includes years as chief executive officer of payment processing giant Fiserv. He has also held ...

A Social Security “war room,” threats to shut the agency, worker buyouts and a restraining order — here’s a timeline of what has taken place so far this year.

Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology, announced today that it has agreed to acquire the remaining ...

Social Security employees fear that adding complicated unpaid pension claims to their priority list will push routine needs to the back burner.