Phase two of Explora Club brings added member perks and a status-match boost as guests increasingly defect from Carnival to ...

Companies have been able to segment customer data for years, but AI takes it a step further, enabling brands to target offers ...

The travel booking platform has eliminated previous restrictions while accelerating reward processing to provide greater ...

Hawaiian-Alaska merger prompts major loyalty program and codeshare shakeups — with key partnerships already ending and more ...

As reactions to the changes continue to pile up, an increasing number of cruisers are threatening to take their business elsewhere.

Following the launch of Explora Club in April 2025, Explora Journeys has announced second phase of the brand`s exclusive ...

From pawternity leave to dream funding, companies are rethinking perks. But do these creative benefits actually build loyalty ...

Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

Giant Eagle announced that it has completed the sale of its GetGo business, including approximately 270 GetGo and WetGo ...

Any points that customers have earned through the Just Shop Rewards program will be valid up until July 26, after which they ...