Guatemalan telecommunications company IFX Networks has opened its new Orion (Orión) data center in Mixco on the outskirts of ...

Equifax is doubling down on Costa Rica as a cornerstone of its global operations, announcing the addition of 300 new roles aimed at scaling advanced business functions and accelerating the company’s ...

The sudden collapse of Spirit Airlines is not just another airline failure—it is set to deal a devastating blow to ...

American Airlines has resumed flights to Venezuela, signaling a gradual thaw in relations between Washington and Caracas.

Suriname has officially plugged into a major undersea data highway called EllaLink, securing access to digital centers in ...

For years, Cancún has been viewed primarily as a tourism powerhouse — a Caribbean destination built around resorts, beaches ...

The United States has revoked visas issued to several executives of Costa Rica’s leading daily La Nación, triggering concerns ...

AI-made hallucinations are adding more work in contact centers and other BPO offices, instead of cutting costs.

Softtek has announced a leadership transition, appointing David Jiménez as Chief Executive Officer, a role held for over 26 ...

Accenture has joined hands with Amazon Web Services to set up a new artificial intelligence (AI) hub in Mexico City.

Owner Resource Group (ORG) has exited its investment in Bill Gosling Outsourcing (BGO), selling its entire stake to Chicago-based private equity firm Frontenac, marking a new phase of ownership for ...

Employment growth in Uruguay’s global services sector has stalled, according to a new study by consulting firm Advice, which points to rising costs and automation pressures as key headwinds. The ...