What was interesting was that we walked in with no expectation of champagne, but the moment it was offered and not delivered, ...

This is the rewrite that matters: from "exercise is something I should do" to "movement is part of who I am." From "I'm ...

That’s precisely the problem with mandated fun. It’s designed for an imaginary average employee: someone who shares the same ...

The path to leadership is paved with curiosity and a willingness to study the facts. The world of management is shifting toward a technical foundation. Managers no longer just oversee people - they ...

Most people don’t actually have a time management problem. They have a procrastination problem. But if we’re being completely honest, procrastination isn't just about time. It is almost always a form ...

Designing recognition that truly reflects and reinforces your organisation’s core values. A values-based recognition program is a structured way of acknowledging employee behavior that explicitly ties ...

Trust is the common thread that connects everyday impact. Who do your coworkers actually trust? Not the names on your succession plan. Across 31 companies and 3,446 employees, 72% of the most-trusted ...

I’ve long referenced something I called the empathy gap. If you picture it, it looks like a fjord. On one side stands the senior leader, focused, driven, responsible for outcomes that carry real ...

Somewhere along the way, I realised I had become too comfortable. At 58 years old, I signed up for my first marathon. Not a 5K fun run. Not a half marathon. A full 42.195 kilometres. To many people, ...

Lately, I’ve been reflecting on how culture is often built by leaders who know how to manage friction. The more desirable a behaviour is, the less friction there should be. The more undesirable a ...

When planning ahead creates blind spots in the present. In volatile times, leaders often fall into one of two traps: they focus so heavily on today’s pressures that they stop preparing for tomorrow, ...

A friend said that to me recently. She is dealing with her own illness. At the same time, she is caring for her old mother who tries not to burden anyone but results in becoming a heavier burden for ...