The company focused on the impact on its own business, not on its customers. On Thursday, Zoom experienced an outage that affected thousands of customers. While it’s not exactly clear how many customers were affected,

Zoom suffered a major outage this afternoon that prevented people from connecting to video calls and accessing its website. As shown by Cisco’s ThousandEyes platform, site connectivity dropped off at around 2:40PM ET before coming back online nearly two hours later.

Video-conferencing platform Zoom Communications said on Wednesday it had resolved a global outage that disrupted its services, including its website, video calls and application, affecting thousands of users worldwide.