Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Make conversations less awkward with this easy tactic. Yes-or-no questions keep conversations from settling into a good flow—or end it before it really starts. The best conversation starters invite ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

In the film The Two Popes, there’s a powerful scene where two men—each holding deeply entrenched beliefs—sit beside one another in quiet tension. One stands for tradition, the other for progress. Both ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...