Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

ServiceNow (NOW) shares slipped 2% on Tuesday as investment firm Mizuho cuts its price target on the enterprise software ...

In this custom episode in partnership with Capital One, you will hear how your company can build a tech stack that serves as ...

Options trading presents higher risks and potential rewards. Astute traders manage these risks by continually educating themselves, adapting their strategies, monitoring multiple indicators, and ...

Partovi knew Smith could make a lot more money if he launched a startup than if he made Axon worth 10 times as much under his previous comp plan. “This is when I realized we had a real problem,” said ...

When AI coding tools came into vogue in 2023 and 2024, chief information officers salivated at the idea of using them to develop their own versions of Salesforce and Slack and stop paying a fortune ...

After a decade of methodically building cross-functional integration capabilities, ServiceNow is making its most assertive ...

Founder Bryan Onel says too many companies are doing the bare minimum to meet their security compliance obligations, and ...

Chief Innovation Officer Dave Wright told us ServiceNow did so simply because it wanted to get more AI into users' hands ASAP ...

ServiceNow’s AI Experience aims to redefine how employees interact with software, challenging Microsoft and Salesforce in the ...

ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now ...