Frank Bisignano told lawmakers he intends to improve accuracy in payments and and raise morale at the agency, which has already lost 7,000 workers.

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April was 68 minutes.

Shares of Fiserv tumbled Thursday after CFO Robert Hau said the company expects volume growth of its Clover point-of-sale system this quarter to remain roughly in line with its first-quarter results.

Frank Bisignano, U.S. President ... Bisignano, former CEO of Fiserv and longtime executive at major financial institutions, has pledged to overhaul the SSA's operations using private-sector ...

In a party line vote, the U.S. Senate confirmed the nomination of Fiserv CEO Frank Bisignano to be the commissioner of the Social Security Administration (SSA) on Tuesday, despite strong ...

Senate Republicans, meanwhile, have backed Bisignano and touted his background in the private sector — he held top posts at JPMorgan Chase & Co. and Citigroup before joining Fiserv in 2020.

Frank Bisignano, who led the Wisconsin-based payment and financial technology company Fiserv Inc., won confirmation May 6 on a 53-47 party-line vote to head the Social Security Administration.

Senate confirms Frank Bisignano to lead Social Security Administration. ... Bisignano has worked as chairman of Fiserv, a payments and financial services tech firm, since 2020.

Bisignano, 65, is the chair and CEO of Fiserv, a global fintech giant. He was the second-highest-paid CEO in the US in 2017 , when he earned more than $100 million.