Frank Bisignano told lawmakers he intends to improve accuracy in payments and and raise morale at the agency, which has already lost 7,000 workers.

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...