Objective: To develop a practical set of measures for routine monitoring, performance feedback, and improvement in the quality of palliative care in the intensive care unit (ICU). Design: Use of an ...

Background Quality measures can be effective tools for improving delivery of care and patient outcomes. Co-occurring conditions (COCs), including general medical conditions and substance use disorders ...

Background: There is growing recognition of patients’ contributions to setting objectives for their own care, improving health outcomes and evaluating care. Objective: To quantify the extent to which ...

Aim To examine the role of workflow redesign to improve medication reconciliation at four Washington State community hospital emergency departments. Method Lean redesign methodology was used for ...

Background There is a poorly understood relationship between Leadership WalkRounds (WR) and domains such as safety culture, employee engagement, burnout and work-life balance. Methods This ...

Background High-quality antenatal care is important for ensuring optimal birth outcomes and reducing risks of maternal and fetal mortality and morbidity. The COVID-19 pandemic disrupted the usual ...

Background Patient involvement in patient safety is widely advocated but knowledge regarding implementation of the concept in clinical practice is sparse. Objective To investigate existing practices ...

The continued lack of systematic reporting of errors in primary care means it is likely that many remain undetected and the frequency of known errors underestimated,12 despite considerable ...

Background Little is known about factors affecting implementation of patient safety programmes in low and middle-income countries. The goal of our study was to evaluate the implementation of a patient ...

Though the past 20 years have seen a series of changes to the independent regulation of healthcare,1 there is surprisingly little empirical work that evaluates the effectiveness of different ...

LEARNING FROM CLINICAL MICROSYSTEMS. We have worked with several microsystems seeking to improve their care for patients. Some of them seemed to have a clear sense of their identity as a system and, ...

Recent years have seen increasing interest in patient-centred care and calls to focus on improving the patient experience. At the same time, a growing number of patients are using the internet to ...